Law firms and financial institutions rely on emails, managing sensitive client data, and using technology to maintain seamless communication. But what happens when you walk into the office and nothing works? No internet. No emails. No access to your...
How much does your business rely on Microsoft products? You rely on Microsoft 365 every single day. It’s how you send emails, manage client data, and keep everything running smoothly. But after 14 October, 2025, Microsoft 365 apps will no longer be supported on...
Lawyers today are facing increasing pressures—mounting caseloads, complex compliance requirements, and ever-growing client expectations. Balancing legal expertise with administrative tasks can be overwhelming, making efficiency more important than ever. Without the...
As an accountant or lawyer, managing sensitive client data while navigating complex regulatory requirements is a daily challenge. From ensuring compliance with GDPR and AML regulations to protecting against cyber threats, the responsibility to safeguard operations and...
What is session hijacking? When a user logs into a website or application, the system creates a session to keep them authenticated throughout their interaction. This session is usually identified by a session ID, a unique identifier that’s either stored in a cookie or...
If you're still putting off the reminder to upgrade from Windows 10 to Windows 11, you're not alone. The thought of managing a system upgrade can feel overwhelming, especially when you're unsure if your hardware is up to the task or whether your critical business...
1. Hardware Compatibility Issues TPM 2.0 Requirement: Windows 11 requires Trusted Platform Module (TPM) version 2.0. While many modern systems have TPM 2.0 enabled by default, some may have it disabled in the BIOS or UEFI settings. Users should verify their TPM...
Ensuring that this data remains secure is not just a priority—it’s a necessity. During a recent webinar hosted by Jason Chaplin and Michael Trieu from IT Backbone, they discussed the importance of Cyber Essentials, a UK government-backed scheme designed to help...
Cybersecurity is no longer a luxury, it’s a necessity. With almost half of cyber attacks targeting small businesses, the question is not if your business will be targeted, but when. Hackers are constantly evolving their tactics, and every business, regardless of size,...
Ensuring that your business emails reach your customers’ inboxes—and not their spam folders—is more important than ever. With the rise in phishing scams, which have been the leading cause of data breaches for years, email authentication has become a critical defence...
Avg. response time
Avg. resolution time
positive feedback
First contact resolution