Latest News

Keep up to date with everything IT Backbone

IT Backbone achieves ISO 27001 and 9001 accreditations

IT Backbone achieves ISO 27001 and 9001 accreditations

IT Backbone has achieved the ISO 27001 and 9001 certifications, signifying that the business has implemented internationally recognised standards for information security and quality management. The ISO 27001 certification is the international standard for...

read more
Microsoft and Samsung join up to improve work phone security

Microsoft and Samsung join up to improve work phone security

Have you ever had that awful sick panic, where you’ve gone through your pockets, your bag, your car, five times over, and you just can’t find your work phone? Devices themselves are replaceable of course; but it’s often what’s on the device that brings on that awful...

read more
Why managed IT support is essential for businesses

Why managed IT support is essential for businesses

Businesses rely heavily on technology to operate efficiently and effectively. Every business needs to stay ahead of the game in terms of its technology infrastructure if it wants to keep up with the competition and meet customer needs. This is where managed IT support...

read more
Safeguard your business with managed IT support services

Safeguard your business with managed IT support services

As the world becomes more technologically advanced, businesses need to take the necessary steps to protect their digital assets, networks and intellectual property. Cybersecurity has become a top concern for businesses of all sizes as the number of cyber attacks...

read more

Key metrics

We’re proud of how we perform

15 mins

Avg. response time

< 2 hours

Avg. resolution time

100%

positive feedback

79%

First contact resolution