It's long been the case with password security that longer is safer. But new research has revealed that even 15 character passwords can be cracked. The most common eight-character password compromised is... (you might want to sit down for this one) - password. Yes,...
Have you heard of Microsoft Copilot? It’s an AI-powered intelligent assistant in Windows 11 that helps you get answers and inspirations from across the web, supports creativity and collaboration and helps you focus on the task at hand. Here are some of the benefits of...
LinkedIn is a fantastic platform for professionals. Over 930 million members use it to connect, network and explore business opportunities. But with its growing popularity come some red flags. There has been an increase in fake LinkedIn sales bots, which impersonate...
IT Backbone has achieved the ISO 27001 and 9001 certifications, signifying that the business has implemented internationally recognised standards for information security and quality management. The ISO 27001 certification is the international standard for...
Have you ever had that awful sick panic, where you’ve gone through your pockets, your bag, your car, five times over, and you just can’t find your work phone? Devices themselves are replaceable of course; but it’s often what’s on the device that brings on that awful...
Technology is a vital aspect of any business’s growth and stability. However, managing IT infrastructure can be quite challenging and costly, especially for small to medium-sized enterprises. As a result, outsourcing managed IT support services have become...
Cybersecurity has become an increasingly pressing concern for businesses of all types and sizes in recent years. With the rise of remote work and the increasing dependence on technology, the opportunities for cybercriminals have become plentiful. This is where managed...
Are you looking to expand your business but worried about the complex challenges that come with scaling up? As the saying goes, “Rome wasn’t built in a day”, and neither is a successful business. The good news is that IT support companies can help you scale your...
Have you ever considered outsourcing your IT support services? If not, you may be missing out on numerous benefits that could improve your business operations. In today’s fast-paced world, organisations of all sizes are increasingly relying on technology to stay...
As modern businesses continue to rely on technology for daily operations, it is imperative to optimise IT systems to achieve maximum efficiency. With managed IT support services, companies can streamline IT operations, minimise downtime, and improve security. In this...
Avg. response time
Avg. resolution time
positive feedback
First contact resolution