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8 reasons why you need cybersecurity

8 reasons why you need cybersecurity

Law firms and financial institutions rely on emails, managing sensitive client data, and using technology to maintain seamless communication.  But what happens when you walk into the office and nothing works? No internet.  No emails.  No access to your...

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Top IT Challenges in the Gambling Industry

Top IT Challenges in the Gambling Industry

The gambling industry landscape is changing rapidly. Challenges around IT compliance and best practice are serious issues that aren’t always addressed. Businesses must face up to complicated issues such as cyber security threats and stringent compliance requirements...

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IT Compliance for the Gambling Industry 

IT Compliance for the Gambling Industry 

The gambling industry is one of the most tightly regulated industries in the UK. It will come as no surprise that gambling businesses deal with huge amounts of sensitive customer data and financial transactions, and this makes them incredibly attractive targets for...

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7 Key areas to improve IT efficiency for law firms

7 Key areas to improve IT efficiency for law firms

Lawyers today are facing increasing pressures—mounting caseloads, complex compliance requirements, and ever-growing client expectations. Balancing legal expertise with administrative tasks can be overwhelming, making efficiency more important than ever. Without the...

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Why Session Hijacking is a Serious Threat to Businesses

Why Session Hijacking is a Serious Threat to Businesses

What is session hijacking? When a user logs into a website or application, the system creates a session to keep them authenticated throughout their interaction. This session is usually identified by a session ID, a unique identifier that’s either stored in a cookie or...

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