We specialise in implementing Microsoft Teams as a comprehensive communication and collaboration platform for modern workplaces. Microsoft Teams seamlessly integrates chat, video conferencing, file sharing, and collaboration tools into a single interface, empowering your teams to work together more effectively and efficiently. In addition to its core collaboration features, Microsoft Teams offers robust telephony capabilities that enable organisations to consolidate their communication infrastructure and streamline their operations.

Key aspects of our Microsoft Teams implementation services include:

1. Unified Communication Platform:
   Microsoft Teams serves as a unified communication platform that brings together chat, voice, video, and collaboration tools in one place. Our implementation services help organisations leverage Teams as a central hub for all communication and collaboration activities, eliminating the need for separate tools and platforms.
2. Telephony Integration:
   We specialize in integrating telephony services with Microsoft Teams, enabling organizations to make and receive phone calls directly within the Teams interface. Our telephony integration solutions leverage Microsoft’s Phone System feature, which provides enterprise-grade telephony capabilities, including call routing, voicemail, auto-attendant, and more.
3. Cloud-based PBX Solutions:
   For organisations looking to transition to a cloud-based PBX (Private Branch Exchange) solution, we offer implementation services that leverage Microsoft Teams as a cloud-based telephony platform. Teams Phone System provides a fully cloud-native PBX solution, eliminating the need for on-premises hardware and infrastructure.
4. Telephony Migration Services:
   If your organisation is migrating from legacy telephony systems to Microsoft Teams, we provide migration services to ensure a smooth transition. Our migration experts handle the migration of phone numbers, call routing configurations, voicemail settings, and other telephony-related data to ensure minimal disruption to your communication workflows.
5. Mobile Telephony Integration:
   We help organisations integrate Microsoft Teams with mobile telephony solutions, enabling employees to make and receive calls from their mobile devices using the Teams app. Our mobile telephony integration services ensure seamless communication for employees, whether they’re in the office or on the go.
6. Training and Adoption Support:
   We offer training and adoption support to help organisations maximize the value of Microsoft Teams and its telephony features. Our training programs cover all aspects of Teams usage, including telephony capabilities, to ensure that employees are equipped with the knowledge and skills needed to leverage Teams effectively.

By partnering with IT Backbone for Microsoft Teams implementation services, organisations can unlock the full potential of Teams as a unified communication and collaboration platform, including its robust telephony capabilities. Contact us today to learn more about how we can help you implement Microsoft Teams and streamline your communication infrastructure.